starjili Terms & Conditions

1.Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and starjili ("starjili," "we," "us," or "our") governing your access to and use of the starjili online gaming platform available at starjili.one, including all associated games, services, features, and content (collectively, the "Platform").

By accessing the Platform, registering an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease using the Platform.

starjili reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2.Eligibility & Age Restriction

Access to and use of the starjili Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• You must be at least 21 years of age. In accordance with Philippine law and PAGCOR regulations, the minimum legal age for participation in casino-style gambling and sports betting in the Philippines is 21 years. starjili strictly enforces this requirement.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of starjili, or an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by starjili or any regulatory authority.
• You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

starjili reserves the right to request documentary proof of age and identity at any time. Accounts found to be held by persons under the age of 21 will be immediately suspended, all winnings forfeited, and deposits returned at starjili's sole discretion in accordance with applicable regulations.

3.Account Registration & Security

To access the full features of the starjili Platform, you must register a personal account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each player is permitted to hold only one (1) active account on the starjili Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances therein.
• Accurate Information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. You are obligated to update your account information promptly if any details change.
• Account Security: You are solely responsible for maintaining the confidentiality of your starjili login credentials, including your username and password. You must not share your login details with any third party. starjili will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials.
• Identity Verification (KYC): starjili may require you to complete identity verification procedures at any time, including prior to processing withdrawals. You may be required to submit a government-issued photo ID, proof of address, and proof of payment method ownership. Failure to complete verification within the required timeframe may result in account suspension.
• Account Closure: You may request the closure of your starjili account at any time by contacting customer support. starjili reserves the right to close or suspend any account at its sole discretion, including for breach of these Terms.

4.Deposits, Withdrawals & Payments

All financial transactions on the starjili Platform are conducted in Philippine Peso (PHP). The following terms apply to deposits and withdrawals:

• Accepted Payment Methods: starjili accepts deposits and processes withdrawals via GCash, PayMaya / Maya, BPI, BDO, Metrobank, InstaPay, and PESONet. Available payment methods may vary and are subject to change without prior notice.
• Deposits: Deposits are credited to your starjili account upon confirmation from the relevant payment provider. starjili is not responsible for delays caused by third-party payment processors. Minimum and maximum deposit limits apply and are displayed at the time of transaction.
• Withdrawals: Withdrawal requests are processed subject to successful completion of identity verification. starjili aims to process GCash and PayMaya withdrawals within fifteen (15) minutes; however, processing times may vary depending on the payment provider and applicable verification requirements. Withdrawals may only be made to payment methods previously used for deposits, subject to starjili's anti-money laundering procedures.
• Bonus Wagering Requirements: Funds subject to active bonus wagering requirements may not be withdrawn until the applicable wagering conditions have been met. Attempting to withdraw bonus funds before meeting wagering requirements may result in the forfeiture of the bonus and associated winnings.
• Currency: All account balances, wagers, and payouts are denominated in Philippine Peso (PHP). starjili does not accept deposits in foreign currencies.
• Taxes: You are solely responsible for any taxes, duties, or levies applicable to your winnings under Philippine law or the laws of any other applicable jurisdiction. starjili does not provide tax advice.

5.Bonuses & Promotions

starjili offers various bonuses and promotional offers to eligible players. The following general terms apply to all bonuses unless otherwise specified in the applicable promotion's specific terms:

• Bonuses are available to eligible registered players only. starjili reserves the right to determine eligibility at its sole discretion.
• Each bonus offer is subject to specific wagering requirements, minimum odds, game restrictions, and expiry periods as set out in the applicable promotion terms. Players are responsible for reading and understanding these terms before claiming any bonus.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless expressly stated.
• starjili reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. In the event of any dispute regarding a bonus, starjili's decision shall be final.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated wagering, or other fraudulent means — will result in the forfeiture of the bonus and any associated winnings, and may result in account suspension.

6.Game Rules & Fair Play

All games available on the starjili Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules. The following general principles apply:

• Random Number Generation: All starjili casino games utilize certified Random Number Generator (RNG) technology, independently audited to ensure fair and unpredictable outcomes. Live dealer games are conducted in real time by trained dealers and are not subject to RNG.
• Malfunction Policy: In the event of a technical malfunction, system error, or game interruption, starjili reserves the right to void affected bets and return stakes to players. starjili shall not be liable for any losses arising from technical malfunctions beyond its reasonable control.
• Bet Limits: Minimum and maximum bet limits apply to all games and are displayed within the game interface. starjili reserves the right to modify bet limits at any time.
• Disputed Results: In the event of a dispute regarding a game outcome, the result recorded in starjili's server logs shall be deemed conclusive, subject to review by starjili's compliance team.

7.Prohibited Activities

The following activities are strictly prohibited on the starjili Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering or attempting to register more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform if you are under 21 years of age or are legally prohibited from gambling in your jurisdiction.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage.
• Engaging in collusion, match-fixing, or any form of cheating in connection with any game or bet.
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or security systems.
• Harassing, threatening, or abusing starjili staff or other players.
• Exploiting software bugs or errors to gain an unfair advantage. Any winnings obtained through exploitation of a software error will be voided.

8.Responsible Gaming

starjili is committed to promoting responsible gaming and minimizing the potential harms associated with gambling. The following responsible gaming tools and policies are in place for all starjili account holders:

• Age Restriction: starjili strictly enforces the 21+ age requirement in compliance with Philippine law and PAGCOR guidelines. Age verification is conducted during registration and may be requested at any time.
• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their starjili account. Once set, limits may be decreased immediately but increases are subject to a cooling-off period.
• Session Time Reminders: Players may configure session time reminders to receive notifications after a specified period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. During a self-exclusion period, the player's account will be suspended and no new accounts may be registered. To request self-exclusion, contact starjili support or visit our Responsible Gaming page.
• Reality Checks: Players may enable reality check notifications that display the duration of their current gaming session at regular intervals.

If you believe you or someone you know may have a gambling problem, we encourage you to seek help. Please visit our Responsible Gaming page for resources and support information.

9.Intellectual Property

All content on the starjili Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game content, and the overall design and compilation of the Platform (collectively, "Content"), is the property of starjili or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content without the prior written consent of starjili.

The starjili name, logo, and all related marks are trademarks of starjili. Nothing in these Terms grants you any right to use any starjili trademark, trade name, or logo.

10.Limitation of Liability

To the fullest extent permitted by applicable law, starjili, its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the Platform, even if starjili has been advised of the possibility of such damages.

starjili's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your starjili account in the thirty (30) days preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. starjili does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

Nothing in these Terms shall limit or exclude starjili's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

11.Amendments to Terms

starjili reserves the right to amend, modify, or replace these Terms at any time at its sole discretion. When material changes are made, starjili will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision will be indicated at the top of this page.

Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting starjili customer support.

12.Governing Law & Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first contact starjili's customer support team and attempt to resolve the dispute informally. starjili will make reasonable efforts to resolve any complaint or dispute within thirty (30) calendar days of receiving written notice of the issue.

In the event that informal resolution is not achieved, either party may pursue the matter through the appropriate Philippine regulatory or judicial channels. starjili operates in compliance with PAGCOR's dispute resolution framework where applicable.

13.Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the starjili Platform, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: We aim to respond to all inquiries within 24 hours

For responsible gaming support, self-exclusion requests, or account restriction queries, please visit our Responsible Gaming page or contact support directly at the email address above.

Important Notice: starjili is strictly for players aged 21 years and above. By using this Platform, you confirm that you meet this age requirement and that gambling is legal in your jurisdiction. Please gamble responsibly.