Your privacy matters to us. This Privacy Policy explains how starjili collects, uses, stores, and protects the personal information of Filipino players on our online casino and sports betting platform.
starjili ("starjili," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the starjili online casino and sports betting platform at starjili.one (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and safeguard your personal information in connection with your use of the Platform and any related services.
This Policy applies to all registered and unregistered users of the starjili Platform, including players based in the Philippines and any other jurisdiction where the Platform is accessible. By registering an account, accessing the Platform, or otherwise providing your personal information to starjili, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
starjili processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
Important: This Policy should be read together with the starjili Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with starjili.
starjili collects personal information that is necessary to provide you with a safe, compliant, and personalized gaming experience. The categories of information we collect include:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, government ID | Account verification, KYC compliance |
| Contact Data | Email, mobile number, address | Account management, support, notifications |
| Financial Data | GCash number, bank account, transaction history | Payment processing, AML compliance |
| Technical Data | IP address, device type, browser | Security, fraud prevention, platform optimization |
| Usage Data | Games played, session duration, betting history | Personalization, responsible gaming monitoring |
| Communications Data | Support chat logs, emails | Customer service, dispute resolution |
starjili uses the personal information we collect for the following purposes:
starjili processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and applicable Philippine data protection regulations:
starjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom starjili shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.
starjili uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the starjili Platform. For more information on managing cookies, refer to your browser's help documentation.
starjili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, starjili will securely delete or anonymize the data in accordance with our internal data disposal procedures.
starjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While starjili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, starjili will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by starjili:
To exercise any of the above rights, please contact starjili's Data Protection Officer at [email protected]. We will respond to all verified data subject requests within thirty (30) calendar days of receipt, in accordance with applicable Philippine law.
Please note: Certain rights may be subject to limitations where processing is required for compliance with legal obligations, the performance of a contract, or the establishment, exercise, or defense of legal claims.
The starjili Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online casino and sports betting services. starjili does not knowingly collect, use, or store personal data from individuals under the age of 21.
If starjili becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and return any deposits in accordance with our underage gambling policy. If you believe that a minor has registered an account on the starjili Platform, please contact us immediately at [email protected].
Parents and guardians are encouraged to use parental control tools and internet filtering software to prevent minors from accessing online gambling platforms.
starjili primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC service providers.
Where such transfers occur, starjili ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. By using the starjili Platform, you consent to such transfers where they are necessary for the provision of our services.
starjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the starjili Platform following the posting of any changes to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how starjili protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way starjili handles your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with starjili's response to your data privacy concern.
Six core principles that guide how we handle every Filipino player's personal information.
Every piece of data you send to starjili — from your registration details to your GCash withdrawal request — is protected by TLS encryption in transit and encrypted at rest on our secure servers.
starjili follows PAGCOR-aligned Know Your Customer procedures. Your identity documents are verified by certified third-party providers and never shared with unauthorized parties or used for any purpose beyond compliance.
starjili does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to operate your account, process payments, and keep the Platform safe and compliant.
starjili processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission of the Philippines.
Filipino players have the right to access, correct, and request deletion of their personal data. starjili's Data Protection Officer responds to all verified data subject requests within 30 calendar days.
In the unlikely event of a data breach, starjili will notify the National Privacy Commission and affected players promptly, in full compliance with the Data Privacy Act's mandatory breach notification requirements.
Your personal data is in safe hands. starjili is built on a foundation of transparency, security, and respect for every Filipino player's privacy. Join thousands of players across Manila, Cebu, Davao, and beyond who trust starjili for their online casino and sports betting experience.
Must be 21 years or older to register and play. Please gamble responsibly.